One of the keys to a successful franchise is communicating that all your locations are part of the same company. Of course, a similar range of products and services that are available will directly communicate this information to the customer. Coordinated and consistent franchise signs will also communicate the same message. The “look and feel” of every location should be as similar as possible. When a customer walks into any location, they should feel as if they already know the place. Think of any big box retailer or successful restaurant chain; seeing the same signs in the same formats and colors creates a sense of trust and comfort in the customers.
Development
Depending on the size of the franchise, the development of a sign package may be done by an in-house marketing team or by a hired design consultant. For smaller franchises, the work may be performed by the owner and his location managers.
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